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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Dining@UMN.EDU and we'll get back to you as soon as possible.

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Meal Plans

What meal plan is best for me/my student?

The Unlimited meal plan is the ultimate plan for students, offering flexibility, value and convenience With this plan, students can eat at their residence hall whenever they want – whether they’re looking for a sit down meal or a quick snack. Plus, the Unlimited plan has the best value (with the lowest average price per meal) and comes with $100 FlexDine that can be used at coffee shops, convenience stores and food courts on campus.

Additionally, the 14 meals per week is our standard and most popular plan. The 14 meals per week plan provides consistency to your day with a set number of meals per week. You can use your meal swipes however you want throughout the week at any of our all-you-care-to-eat residential restaurants on campus. This plan also comes with $100 FlexDine.

Do I have a meal plan?

Students living in the nine traditional residence halls (Bailey, Centennial, Comstock, Frontier, Middlebrook, Pioneer, Sanford, Territorial and 17th Avenue) must select a residential meal plan. There are no exceptions. Please consider this before signing your application-contract. Students can change their meal plan within the first two weeks of fall semester. Cooking is permitted only in residence hall kitchenette areas and in University apartment kitchens.

What is FlexDine and where do I use it?

Along with access to the residential restaurants, each meal plan comes with extra FlexDine dollars that can be used at any of our retail stores on campus. These on-campus dining dollars are loaded right on to your U Card for the ultimate convenience – perfect for grabbing a Starbucks coffee on the way to class or restocking your mini-fridge at the convenience store in your residence hall! FlexDine works like cash to purchase beverages, snacks or full meals in our restaurants, coffee shops and even TCF Bank Stadium concession stands. (Plus, you can even order Papa John’s pizza with your FlexDine to be delivered to your university building!)

How do I check my FlexDine/Meal Plan balance?

Each time you use your meal plan or FlexDine you can ask the cashier for your balance. You may also contact the meal plan office at 612-624-0558 or check your balances online at http://www.gophergold.umn.edu/balance.php.

What if I run out of FlexDine?

FlexDine can be reloaded at any time online at dining.umn.edu or by phone at 612-624-0558. Additionally, each of the three meal plans comes with the option to purchase an upgrade. Now, you can add $150 extra FlexDine dollars to your plan at the beginning of the semester – perfect for the student using weekly swipes for sit down dinners in the residential restaurants and extra FlexDine for quick stops at Erbert & Gerbert’s, Papa John’s, Starbucks or Caribou Coffee.

Do my FlexDine dollars expire?

FlexDine balances remaining on your U Card at the end of each semester will remain available for your use until they are used or until one year of inactivity occurs on the account. After one year of inactivity, any funds remaining will revert back to the University of Minnesota.

Can I use FlexDine at any off-campus locations?

Yes! You can order Papa John's pizza for delivery to any University building with your FlexDine.

East Bank & West Bank:
Papa John’s
817 Washington Ave SE, Minneapolis

612-379-8890

M–W: 4:00 pm – Midnight
TH: 4:00 pm – 1:00 am
FR: 4:00 pm – 3:00 am
SA: 10:30 am – 3:00 am
SU: 11:00 am – 11:00 pm
St. Paul Campus:
Papa John’s
1133 Larpenteur Ave, St. Paul

651-487-9990

M–TH: 4:00 pm – 11:00 pm
FR: 4:00 pm – 1:00 am
SA: 10:30 am – 1:00 am
SU: 11:00 am – 11:00 pm

Note: No beverages may be purchased with FlexDine. Tips are at the discretion of the cardholder and may not be charged to FlexDine. FlexDine dollars with Papa John’s limited to deliveries only after 4:00 pm, unless noted otherwise. Delivery charge $2.00 per order. Prices are subject to change without notice.

If I can’t decide which meal plan to choose, which plan is the default plan?

The University of Minnesota puts all undecided students on the standard (and most popular) 14 meals per week (with $100 FlexDine) plan. If you/your student decides that the 14 meals per week plan fits your schedule, you will automatically be charged to your student account. You can change or upgrade your plan within the first two weeks of school (by September 12, 2014) on the Housing and Residential website at housing.umn.edu.

Can I visit a residential restaurant without a meal plan?

Yes! Individual, all-you-care-to-eat, meals may be purchased in each of the seven Residential Restauarants using FlexDine, Gopher GOLD value, cash, or check. Individual meal rates are $8.25 for breakfast, $9.75 for lunch/brunch, and $10.25 for dinner/late night meals. Please note, if paying by Gopher GOLD value, cash or check, sales tax will be added to your total at the time of purchase.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.